Friday, 12 September 2014

how to take the crash log files in iPhone


In this post, i will be taking about the steps involved in taking the crash log files in iPhone.

i.                     Connect the device to the compute via USB
ii.                   Sync the device with iTunes on the desktop
Mac machine
iii.                  Crash logs are available at ~/Library/Logs/CrashReporter/MobileDevice/<DEVICE_NAME>
Windows 7
iv.                 Crash logs are available at C:\Users\<USERNAME>\AppData\Roaming\Apple computer\Logs\CrashReporter/MobileDevice/<DEVICE_NAME>

Note that AppData is usually hidden so manually add AppData to the folder path

Emailing the crash log files to the team from the device:
i.                     Click on Setting icon in the device
ii.                   Navigate to General -> About -> Diagnostics & Usage -> Diagnostic & Usage.
iii.                  Click on Diagnostics & Usage Data
iv.                 Tap on the crash and you will see a text field with a crash log. Long press to Select All and then Copy the crash text.
v.                   Paste it in the email body and send it to the developer

Hope this helps in getting the iPhone log files from the iPhone and desktop/laptop

Saturday, 1 March 2014

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